Skip to content

What senior compliance leaders and the FCA really think about AI and the future of surveillance


The London Roundtable Report - an anonymised briefing from a closed door conversation at The Connaught

 

In June, VoxSmart brought around forty senior compliance and surveillance leaders together with Dominic Holland, the FCA's Director of Market Oversight, to talk candidly about where AI belongs in communications surveillance, and about what is still holding firms back. Held under Chatham House Rule, the discussion was open and honest. This report captures the key themes and insights.

What's inside:

  • Why the FCA describes its own approach as more predictable, purposeful and proportionate, and how it is holding itself to the same standard it sets for firms

  • The reason confidence, not capability, has become the real brake on AI adoption

  • The three operational problems every table kept returning to: black boxes, blind spots and noise

  • Why accountability for an AI model cannot be handed to a vendor

  • What the room thinks compliance teams should be watching over the next 12 to 18 months

Around forty senior leaders. One FCA keynote. No attribution and no sales pitch, just the key themes and insights relevant to your compliance programme.